Cruise Fare Types Explained
Same cabin, different rules: how to present each fare honestly.
Start Selling CruisesTwo quotes for the same cabin can carry different cruise fare types, and the difference shows up only when something changes. Here are the main fare types agents meet and how to present each honestly.
The Main Cruise Fare Types
| Fare type | What it means | Present it as |
|---|---|---|
| Refundable deposit | The deposit comes back if the client cancels before the line’s penalty period | The flexible choice, often at a higher fare |
| Non-refundable deposit | The deposit is kept if the client cancels, sometimes with change fees | Lower fare in exchange for commitment |
| Bundled or package fare | Extras such as drinks, Wi-Fi, dining or excursion credit included in the fare | Compare against cruise-only plus the extras the client would actually buy |
| Cruise-only versus air-inclusive | Whether flights are part of the booking | Air-inclusive can simplify changes; cruise-only gives flight choice |
| Qualified fares | Fares limited to residents of certain places, ages, military service or past guests | Check eligibility and the proof required before quoting |
| Group fares | Fares and amenities tied to a group contract | Weigh against the public fare at the time of booking |
| Guarantee fares | A cabin type without a chosen cabin number | Value with less control over location |
Bundles Change Over Time
Lines rename and reshape their packages. Norwegian Cruise Line, for example, replaced its Free at Sea offer with an upgraded More at Sea package for voyages from January 2025. When a client mentions a package they saw advertised, check the line’s current terms rather than relying on last year’s description.
The useful habit is to price the package two ways: what it costs over the cruise-only fare, and what the client would realistically spend on the same extras. Some clients come out ahead; some would never use the drinks they are paying for.
Fares Agents and Travel Workers Qualify For
Reduced rates for people who work in travel have their own rules and proof requirements; our trade sister site Cruise Industry Discounts covers them. For discounts your clients may qualify for — seniors, military, residents — see Cruise Discounters.
Frequently Asked Questions
What happens if a client cancels a non-refundable deposit fare?
It depends on the line. Royal Caribbean, for example, says the deposit is held as a penalty while other payments are refunded, and that change fees apply. Read each line’s terms before presenting the fare.
Should I always show the cheapest fare?
Show it, but next to a flexible option, and explain the difference. A client who understands what they are giving up makes a better decision and is less likely to be upset later.
Presenting Cruise Fare Types Side by Side
Clients compare the bottom line; your job is to make the conditions visible too. A simple three-column comparison works for most quotes:
| Option A | Option B | |
|---|---|---|
| Fare type | Non-refundable deposit | Refundable deposit |
| Included extras | As listed in the offer | As listed in the offer |
| If plans change before final payment | Deposit kept; change fees may apply | Deposit returned under the line’s terms |
| Final payment date | From the booking | From the booking |
| Best for | Travelers who are sure of their dates | Travelers who may need to change |
Write the conditions in plain language and keep a copy with the booking. When a client later asks why they cannot get their deposit back, a clear record of what was offered and chosen protects both of you.
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